Vardaan Infosoft Pvt Ltd: Job Opening for Customer Care Executive

JOB SUMMARY:-

Location :- Noida, Gurgoan, Delhi

Experience :- 0-1 Year
CTC :- Rs. 1,00,000 – 3,00,000 p.a
Qualification :- B.E/B.Tech-(CS/IT/EC), BCA/MCA, B.Sc/M.Sc in CS
Functional Area :- Network / System Administration, Hardware / Telecom Equipment Design
Industry : Manufacturing

Job Description:

Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
For more information, visit:-
Vardaan Infosoft Private Limited
20/06/13 Sahibabad Industrial Area
Site IV Ghaziabad U.P. 201010
Executive Name :- Parul
Mobile No. +91-9540155924
Email Id: info@vardaaninfosoft.com